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We are proud to provide our patrons with high quality products and exceptional
client service. If for any reason you are not pleased with your purchase, please
contact us and we will do our best to resolve the situation. Nicholas Joseph
encourages clients to provide measurments as accurately as possible and provides
guidance where applicable. Certain circumstances may require alterations to be
made to your custom garment, however, these alterations may not always be provided
free of charge.
Custom orders placed in-person or online are considered
final sales and MAY NOT be returned, HOWEVER, we want to please our clients and will work with them to ensure that they are happy with their custom garments.
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PRIVACY
STATEMENT
When you register or purchase from Nicholas Joseph we collect personal information
that will be kept confidential. You provide this information so we can process
and ship your order. We respect your privacy by not selling or sharing this
information.
We do encourage you to sign-up for our mailing list.
These emails provide you with notice of new fabrics, clothing options, styles,
and
special discounts. However, you can add or remove your name from our list
at any time by logging into My Fitting Room and updating My Information. WE WILL NOT SHARE OR SELL
YOUR INFORMATION WITH ANY THIRD PARTIES.
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SECURITY POLICY
Your credit card information is safe when you shop on our website. When you
input your credit card number at checkout our Secure Socket Layer technology
encrypts your number along with your other order information and sends it
us through a secure server. This website uses a (SSL) Secure Socket Layer
and
you can check the security of your connection during checkout. Look for the
unbroken key or closed lock at the bottom of your browser window which indicates
SSL is active.
WE DO NOT STORE CREDIT CARD NUMBERS IN OUR DATABASE.
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QUESTIONS? Visit
our CONTACT
US page.